Terms of service

Effective Date: November 10, 2026
Website: https://www.primestoragestudio.com/
Business Operator: ID, INC.

Welcome to PRIME STORAGE STUDIO. These Terms of Service govern your access to and use of our website and the products and services offered through it.

Our store focuses on practical office and stationery essentials, including copy paper, clipboard folders, and mechanical pencils. We aim to make it straightforward for customers to find useful products, place orders, and receive reliable support.

By visiting our website, placing an order, or using our online services, you agree to these terms to the extent they apply to your activity. Please review them carefully before completing a purchase.

These terms are intended to operate in accordance with applicable United States federal law and Florida law. Nothing in these terms is intended to waive a right or remedy that cannot legally be waived.

1. Business Information

PRIME STORAGE STUDIO is operated by:

ID, INC.
4521 PGA BLVD
PALM BEACH GARDENS, FL 33418
United States

Contact Person: Kevin Alexander Gallo
Customer Support Email: [email protected]

References to “we,” “us,” “our,” or “PRIME STORAGE STUDIO” mean ID, INC. in connection with the operation of this website.

2. Eligibility and Lawful Use

By using our website, you represent that you are legally capable of entering into a binding agreement or have the permission of a parent, guardian, or other authorised person where required.

You agree to use the website only for lawful purposes and in a manner that does not interfere with the rights, security, or normal operation of our services.

You must not:

  • Use the website for fraudulent, deceptive, or unlawful purposes.

  • Provide false or misleading order, billing, or delivery information.

  • Attempt to access restricted systems or another customer's information.

  • Introduce malicious code, viruses, or harmful software.

  • Interfere with website security, availability, or performance.

  • Copy, scrape, or commercially exploit website content without permission.

  • Use our website in a manner that infringes intellectual property or other legal rights.

We may take reasonable steps to restrict or suspend access where we have grounds to believe that a user has engaged in prohibited or unlawful activity.

3. Products and Product Descriptions

Our online catalogue may include copy paper, clipboard folders, mechanical pencils, and other related office or stationery products.

We make reasonable efforts to describe products accurately. Product pages may contain information about:

  • Product dimensions and specifications.

  • Materials and construction.

  • Paper size, quantity, or other paper characteristics.

  • Folder features, clips, fasteners, or storage functions.

  • Pencil mechanisms, included accessories, and intended use.

  • Product images and other visual details.

Please review the relevant product page before placing an order. If a material detail is unclear, contact us at [email protected].

Product images are provided to help customers understand the appearance of an item. Actual colours or visual details may vary slightly because of display settings, lighting, photography, or manufacturing variations. These variations do not permit us to supply goods that are materially different from their description.

4. Product Use and Care

Customers should use products for their intended purposes and follow any product-specific instructions supplied with the item.

Copy Paper: Store paper in a dry environment and protect it from moisture, excessive heat, and physical damage. Confirm that the paper size and type are suitable for your printer or intended application.

Clipboard Folders: Use the clip and storage features according to their intended function. Avoid excessive force, overloading, or modifications that may damage the folder or its fastening mechanism.

Mechanical Pencils: Use compatible lead sizes and replacement components where specified. Avoid forcing the mechanism or disassembling the pencil in a way that may damage its internal parts.

Any general product guidance is provided for convenience and does not replace professional or manufacturer-specific instructions where applicable.

5. Pricing and Currency

Prices and product charges are displayed on the website and at checkout.

Unless otherwise stated, the currency displayed at checkout governs the transaction. The website may display prices in USD or another available currency depending on the store's settings.

Shipping charges, applicable taxes, discounts, and other checkout amounts will be displayed where relevant before payment is submitted.

If a material pricing or listing error is identified, we may contact you to confirm whether you wish to proceed at the corrected price or cancel the affected order. If payment has already been collected for an order that cannot be fulfilled, we will arrange an appropriate refund.

We do not intend to use pricing or product-description errors to mislead customers or avoid applicable legal obligations.

6. Orders and Order Acceptance

When you submit an order, you are making an offer to purchase the selected products under the terms and prices shown during checkout.

An automated confirmation email may acknowledge receipt of your order. Receipt of that email does not necessarily mean that the order has been accepted or dispatched.

We may review an order before acceptance, including where:

  • A product is unavailable.

  • Payment has not been authorised.

  • Delivery details are incomplete or appear incorrect.

  • A technical, inventory, or pricing error has occurred.

  • We reasonably suspect fraudulent or unauthorised activity.

If we cannot fulfil an order, we will take reasonable steps to notify you and refund amounts paid for products that will not be supplied, as appropriate.

7. Payment Terms

Payment must be completed using an available payment method shown at checkout.

By submitting payment, you confirm that you are authorised to use the selected payment method and that the information supplied is accurate.

Payments may be processed by external payment providers. Your transaction may also be subject to the provider's separate terms, security procedures, and privacy practices.

We do not control external payment networks and cannot guarantee the processing time of a bank, card issuer, or payment service.

8. Shipping and Delivery

Our shipping charges are structured as follows:

  • Orders of USD $10.00 or more: Free shipping.

  • Orders below USD $10.00: USD $5.99 shipping fee.

The applicable shipping fee will be displayed at checkout before payment. If checkout displays a different currency, the amount shown for the transaction will govern.

Order processing and delivery information is described in our Shipping Policy. Delivery estimates are not guaranteed unless expressly stated otherwise.

We will handle shipping delays, unshipped orders, and any required delay notices or refunds in accordance with applicable law, including the FTC Mail, Internet, or Telephone Order Merchandise Rule where it applies.

9. Returns, Refunds, and Product Problems

Our Return and Refund Policy explains how customers may request a return, refund, replacement, or other assistance.

If a product arrives damaged, defective, incorrect, or materially different from its description, please contact us with your order number and relevant details.

Any voluntary change-of-mind return conditions are separate from rights that may be available under applicable consumer protection laws.

10. Promotions and Discounts

We may occasionally offer promotional prices, discounts, or special campaigns.

Promotional offers may be subject to specific conditions, such as a validity period, eligible product selection, minimum order value, or limited availability.

Unless expressly stated otherwise, promotional offers cannot be exchanged for cash and may not be combined with other discounts.

We will present material promotional terms clearly and will not use promotions in a way that violates applicable advertising or consumer protection requirements.

11. Intellectual Property

Unless otherwise stated, website materials—including text, product descriptions, graphics, photographs, logos, page layouts, and other content—are owned by or licensed to ID, INC. or the relevant rights holder.

You may browse and use website content for personal, non-commercial shopping purposes. You may not reproduce, republish, distribute, modify, sell, or commercially exploit protected website materials without prior written permission, except where permitted by law.

Third-party trademarks, brand names, and product marks remain the property of their respective owners.

12. Third-Party Services

Our website may rely on third-party providers for payment processing, website hosting, analytics, communications, shipping, and other operational services.

External providers may have separate terms and privacy policies. We encourage customers to review those policies when using third-party services.

We are not responsible for the independent content or practices of an external website merely because a link or integration is available through our website. This does not limit any responsibility imposed on us by applicable law for services we provide or arrange.

13. Website Availability and Changes

We aim to keep our website accessible and functioning properly. However, uninterrupted access cannot be guaranteed.

Temporary interruptions may occur because of maintenance, software updates, hosting issues, network disruptions, security measures, or circumstances beyond our reasonable control.

We may update product listings, website features, or other content as our business evolves. Changes will not retrospectively remove rights that have already accrued to customers or excuse obligations relating to existing orders.

14. Limitation of Liability

To the maximum extent permitted by applicable law, we are not responsible for indirect or consequential losses arising from circumstances beyond our reasonable control, or from a customer's improper use of a product or misuse of the website.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law. This includes any liability that cannot legally be excluded under applicable federal or Florida law.

We do not seek to exclude liability for fraud, intentional misconduct, or other matters for which liability cannot lawfully be limited.

15. Indemnification

To the extent permitted by law, you agree to be responsible for losses directly caused by your unlawful use of the website, fraudulent conduct, or deliberate infringement of another person's rights.

This provision does not require you to indemnify us for our own unlawful conduct, negligence where liability cannot be excluded, or any obligation that cannot legally be transferred to you.

16. Privacy

Your use of our website may involve the collection and handling of personal information.

Our Privacy Policy explains what information we may collect, how we use it, when it may be shared, and how you may contact us with privacy questions or requests.

By providing information through our website, you acknowledge that it will be handled in accordance with the Privacy Policy and applicable law.

17. Governing Law and Venue

These Terms of Service are governed by the laws of the State of Florida and applicable federal laws of the United States, without regard to conflict-of-law principles that would require the application of another jurisdiction's laws.

Subject to applicable consumer protection laws and mandatory jurisdictional rules, disputes relating to these terms may be brought before courts of competent jurisdiction located in Florida.

18. Severability

If any provision of these terms is found to be invalid, unlawful, or unenforceable, that provision will be limited or severed to the extent necessary.

The remaining provisions will continue in effect to the extent they can operate lawfully.

19. No Waiver

If we do not immediately enforce a provision of these terms, that does not mean we have waived our right to enforce it later.

Any waiver must be clear and applicable to the specific matter for which it is given.

20. Changes to These Terms

We may revise these Terms of Service to reflect changes in our products, website functions, business operations, or legal requirements.

The revised version will be published on this page with an updated effective date. Continued use of the website after a revision takes effect may constitute acceptance of the revised terms to the extent permitted by law.

21. Contact Information

For questions about these Terms of Service, orders, product information, or website operations, please contact:

ID, INC.
Attention: Kevin Alexander Gallo
4521 PGA BLVD
PALM BEACH GARDENS, FL 33418
United States

Email: [email protected]

Thank you for choosing PRIME STORAGE STUDIO. We appreciate your business and aim to make every interaction clear, practical, and dependable.